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Customer Service and Interpersonal Skills

 

COURSE DESCRIPTION:  This course is designed to have participants become aware of who their customers are and how they can strengthen their customer service relationships and skills.  Also incorporated in this course is a strong emphasis on interpersonal skills.
 
EQUIPMENT NEEDED:  None

INSTRUCTIONAL HOURS:  1 Day / 6 Hours

INSTRUCTIONAL OBJECTIVES:  After completion, the student will be able to:
• Define Customer Service.
• Implement ways to improve customer service.
 
AUDIENCE:  PSP Civilian
PREREQUISITE(S):  None
Registration: Please register for the classes below using form SP 8-130All applications must be received 7 days prior to the course start date.

 

 

 SCHEDULED CLASSES

 
  
  
  
  
  
Notes
Not Offered at This TimeNo