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Customer Service and Interpersonal Skills

Course Description:  This course is designed to have participants become aware of who their customers are and how they can strengthen their customer service relationships and skills.  Also incorporated in this course is a strong emphasis on interpersonal skills.
Instructional Hours:  1 Day/6 Hours

Instructional Objectives:  After completion, the student will be able to:

• Define customer service.
• Implement ways to improve customer service.
Course Completion Requirements:  Attendance and successful completion of a knowledge check.
Audience:  PSP Civilian
Registration: Please register for the classes below using form SP 8-130All applications must be received 7 days prior to the course start date.
Locations: For a list of all training centers and directions, please visit the Training Center Page.


Not Offered at This TimeNo