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Supervisory Development

Course Description: As per Management Directive 535.1 Amended, all first-level civilian supervisors shall participate in Supervisory Development training within six months of hire or promotion. Through this course, new supervisors or those who have not previously attended their Department – or Office of Administration – sponsored Basic Supervision will have the opportunity to further develop supervisory competencies. Topics will include: the Changing Role and Functions of Supervisors, Leadership, Conflict Management, Coaching, The Performance Management System, Leave Administration, Classification, Labor Relations, MAP and SEAP for Supervisors, Sexual Harassment, and Workplace Violence.

Instructional Hours: 1 Day/7.5 Hours

Instructional Objectives:  After completion, the student will be able to:

  • Learn how to effectively communicate with others.
  • Obtain knowledge on interviewing techniques.
  • Have knowledge on:
    • Benefits and Leave Administration.
    • Classification.
    • Labor Relations.
    • MAP/SEAP and Harassment Awareness.
    • Prevention and Cultural Awareness.
  • Learn and incorporate the values of time management.
  • Know how to deal with conflict management.

Course Completion Requirements:  Attendance and successful completion of a knowledge check.

Audience: Civilians

Registration: Please register for the classes below using form SP 8-130All applications must be received 7 days prior to the course start date.

Locations: For a list of all training centers and directions, please visit the Training Center Page.

Not Offered at This TimeMr. Stephen M. Lynch, 717-533-9111, Extension 409, slynch@pa.govNo
First day starts at 1230 hours, the remaining days start at 0800 hours.
The class runs through 1600 hours each day except the last day, class ends at 1200 hours.

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